{"id":12787,"date":"2022-06-11T17:16:23","date_gmt":"2022-06-11T15:16:23","guid":{"rendered":"https:\/\/buymagnetic.com\/?page_id=12787"},"modified":"2022-10-12T16:50:32","modified_gmt":"2022-10-12T14:50:32","slug":"faq","status":"publish","type":"page","link":"https:\/\/buymagnetic.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">FREQUENTLY ASKED QUESTIONS<\/span><\/strong><\/p>\n<p><strong><span style=\"font-size: 1.1em;\">ORDER<\/span><\/strong><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">What forms of payment do you accept?<\/span><\/strong><\/p>\n<ul>\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">On the website, we accept payment by Visa, Mastercard.<\/span><\/strong><\/p>\n<\/li>\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">The showroom accepts cash payment.<\/span><\/strong><\/p>\n<\/li>\n<\/ul>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">I changed my mind and want to cancel the order. How to do it?<\/span><\/strong><\/p>\n<ul>\n<li><b><\/b>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">You can cancel an order at any time up to the time of shipment. You can cancel your order by contacting our manager at +38(093)003-5-003 (whatsapp\/viber\/sms\/calls).<\/span><\/strong><\/p>\n<\/li>\n<\/ul>\n<p><strong>I found an item I would like to buy, but my size is not listed.<\/strong><\/p>\n<ul>\n<li><b><\/b><strong>All available sizes are displayed accordingly in real time. If your size is not available, then unfortunately it is not available at the moment.<\/strong><\/li>\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">You can make a special order with our manager at +38(093)003-5-003 (whatsapp\/viber\/sms\/calls).<\/span><\/strong><\/p>\n<p><em><br \/>\n<\/em><\/li>\n<\/ul>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">DELIVERY<\/span><\/strong><\/p>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><span class=\"Y2IQFc\" lang=\"en\"><strong>How is the shipping cost determined?<\/strong><\/span><\/p>\n<ul>\n<li><strong>In the checkout window, the system automatically calculates the shipping cost depending on your country and region. For each country, the shipping cost is different.<\/strong><\/li>\n<\/ul>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">How long to wait for your order?<\/span><\/strong><\/p>\n<ul>\n<li>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">Standard delivery in Ukraine takes 2-3 days. To other countries &#8211; 10-15 working days. We guarantee the safety and accuracy of deliveries.<\/span><\/strong><\/p>\n<\/li>\n<\/ul>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">RETURN<\/span><\/strong><\/p>\n<p><strong>What do I need to do to exchange an item?<\/strong><\/p>\n<ul>\n<li><b><\/b>\n<p id=\"tw-target-text\" class=\"tw-data-text tw-text-large tw-ta\" dir=\"ltr\" data-placeholder=\"\u041f\u0435\u0440\u0435\u0432\u043e\u0434\"><strong><span class=\"Y2IQFc\" lang=\"en\">To exchange goods, please contact us at +38(093)003-5-003 (whatsapp\/viber\/sms\/calls) or write an email to info@buymagnetic.com. Our representatives will help you to check the availability of the required size for the exchange, as well as book it for you.<\/span><\/strong><\/p>\n<\/li>\n<\/ul>\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>FREQUENTLY ASKED QUESTIONS ORDER What forms of payment do you accept? On the website, we accept payment by Visa, Mastercard. The showroom accepts cash payment. I changed my mind and want to cancel the order. How to do it? You can cancel an order at any time up to the time of shipment. You can [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":34,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-12787","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ<\/title>\n<meta name=\"description\" content=\"\u0423\u043a\u0440\u0430\u0438\u043d\u0441\u043a\u0438\u0439 \u0431\u0440\u0435\u043d\u0434 \u0436\u0435\u043d\u0441\u043a\u043e\u0439 \u043e\u0434\u0435\u0436\u0434\u044b, \u043e\u0441\u043d\u043e\u0432\u0430\u043d\u043d\u044b\u0439 \u0432 2014 \u0433\u043e\u0434\u0443.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/buymagnetic.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta 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